Dyson Delivery & Returns - Dyson.com.au
Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Dyson Delivery & Returns - Dyson.com.au

Delivery details

Orders will be delivered by one of our approved logistics partners. If you have any queries regarding your order, please contact aucustomercare@dyson.com

Returns for change of mind

You may cancel your order at any time up to 14 days after receiving the goods by notifying us in writing either by:

  1. Post to:
    Customer Service Centre
    Dyson Appliances Ltd
    8-10 Mangrove Lane
    Taren Point NSW 2229

  2. Fax to (02) 9526 7122 marked for the attention of the Customer Service Centre;

  3. or email to aucustomercare@dyson.com

You must return the unused goods in their original packaging to us. Note that if you fail to take reasonable care of the goods we might not be able to accept their return. Otherwise, we will refund the full purchase price to you. Goods returned by you because of a defect will be refunded in full. For full details on how to make a return, please email aucustomercare@dyson.com