Dyson CSYS Floor - Light won't switch on | dyson.co.uk
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Light won't switch on

  • Carefully turn the light on its side.
  • Ensure the power cord is plugged into the centre of the base.
diagram showing how to plug the cord into the base
  • Carefully lay the cord through indicated groove ensuring it does not become twisted.
  • Place the magnetic disc in the centre of the base.
  • Place the light upright ensuring cord remains in the slot.
diagram showing the light being plugged in
  • Is the power cord or plug damaged?
  • Check other household appliances.
  • Check the light in another socket.
  • Ensure the light is plugged into a wall socket and switched on.
Diagram showing the light being plugged in

Has checking the wall socket and jack plug resolved the problem?