Dyson Big Ballâ„¢ Support - Cleaning the bin | Dyson.com.au
Dyson Cinetic Big Ball Multi Floor vacuum

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Cleaning the bin

Step 1 - Removing the clear bin and cyclone

  • Press red button to release cyclone and bin from the machine.

 

Step 2 - Open the bin base

  • Push down on the red button to push the bin assembly down and clear the shroud.
  • The bin base will only open when the bin assembly is fully pushed down.

NB: Emptying carefully into a bag is recommended for allergy sufferers.

 

Step 3 - Removing the clear bin from the cyclone

  • Press the silver button and pull down on the bin assembly to separate the bin assembly from the cyclone top.

 

Step 4 - Cleaning the clear bin

  • Clean the clear bin with cold water only.
  • Do not use detergents, polishes or air fresheners to clean the clear bin.
  • Do not put the clear bin in a dishwasher.

 

Do not wash the cyclone assembly or shroud.

 

Step 5 - Refit the clear bin

  • Ensure the clear bin is completely dry before replacing on the machine.
  • To reassemble the cyclone top and bin assembly align the spline on the cyclone top with the channel on the bin assembly.
  • Slide the bin assembly up onto the cyclone assembly.
  • Do not close the bin base at this point

 

Step 6 - Closing the bin base

  • Push the bin base up until it clicks into place.

 

Step 7 - Replacing the bin and cyclone

  • Place the clear bin and cyclone into position on the front of the main body.