Dyson Big Ball™ Support - Check Dual mode floor tool | Dyson.com.au
Dyson Cinetic Big Ball Multi Floor vacuum

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check Dual mode floor tool

  1. Remove the floor tool from the extension tube by pressing the red release catch on the end of the floor tool.
  2. Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.
  3. Place your hand over the end of the extension tube and test the suction.

Is the suction strong or weaker than usual?