Dyson Big Ballâ„¢ Support - Quick start guide | Dyson.com.au
Dyson Cinetic Big Ball Multi Floor vacuum

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Quick start guide

 

Assembling your Dyson machine

 

  • Attach the hose to the hose inlet on the front of the machine.
  • Clip the hose to the rear of the wand handle.
  • Clip the wand handle to the extension tube.
  • Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
  • Attach the floor tool to the extension tube.
  • Insert the tools into the holster and attach to the extension tube as shown below.

 

Using the extension tube

 

  • Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.

 

 

The accessory tools

 

  • Accessory tools can be fitted to the hose, wand handle or extension tube as required.

 

Using the suction release trigger

 

  • To reduce the suction pull the release trigger as shown below.

using the suction release trigger

 

Emptying the bin

 

Step 1 - Remove the clear bin and cyclone

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Press red button to release cyclone and bin from the machine.

 

Step 2 - Opening the bin

  • Push down on the red button to push the bin assembly down and clear the shroud.

NB: The bin base will not open at this point.

 

Step 3 - Emptying the bin

  • The bin base will only open when the bin assembly is fully pushed down.
  • Emptying carefully into a bag is recommended for allergy sufferers.

 

Do not wash the cyclone assembly or shroud.

Step 4 - Refitting the clear bin

  • Push the bin assembly up until it clicks into place.
  • Do not close the bin base at this point.

 

Step 5 - Close the bin

  • Close the bin base after the bin assembly has been clicked into place.

 

Step 6 - Reassemble the machine

  • Place the bin and cyclone back into place on the machine.