Check cleaner head and inspection flaps
Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check cleaner head and inspection flaps.

Turn power off and unplug the machine.

diagram showing plug being removed
  • Turn the machine upside down.
  • Lift the inspection flap and remove any blockages.
diagram showing where to check for blockages
  • Keeping the inspection flap raised, rotate the cleaner head so that the opening becomes exposed.
  • Look through the opening and ensure the passage is clear of any blockages.
diagram showing where to check for blockages