Filter Removal
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Filter Removal

Turn power off and unplug the machine.

diagram showing plug being removed

The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

  • Remove the clear bin and cyclone top from your machine.
  • Press the filter release catch to remove the pre-motor filter and filter casing.
diagram showing how to remove cyclone top and bin diagram showing location of filter release catch diagram showing how to remove filter