Upright lock
DC07 HEPA Purple/Lime
DC07 HEPA Purple/Lime

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Upright lock

Turn power off and unplug the machine.


diagram showing plug being removed
  • Tilt the machine forward.
  • The cleaner head should now slide underneath the part you have just clicked into place.
  • The machine should now stand upright.
diagram showing forward lock in correct position

Has this resolved your problem?