Check the floor tool
DC08 Turbo Harvey Norman Exclusive
DC08 Turbo Harvey Norman Exclusive

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check the floor tool

Turn power off and unplug the machine.


diagram showing plug being removed
  • Please remove the Contact head™ floor tool from the metal extension tube by pressing the release catch located on the Contact head™.
  • Check the Contact head™ and the end of the extension tube for blockages and remove if necessary.
diagram showing how to check contact headtm for blockages