Upright lock step 1
Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Upright lock step 1

Unplug the machine

diagram showing plug being removed
  • Tilt the machine back until it lies flat on the floor.
diagram showing location of black button