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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

1800 239 766
aucustomercare@dyson.com
8-10 Mangrove Lane, Taren Point, Sydney NSW, 2229

Check brushbar

Turn power off and unplug the machine.
diagram showing plug being removed

Undo the coloured soleplate fasteners on the end caps at each end of the cleaner head with a coin.
Rotate the endcaps and remove them from the cleaner head.

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