Filter removal step 2
DC15 HEPA
DC15 HEPA

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Filter removal step 2

  • Lift the filter release catch to remove the filter from the machine.*
diagram showing how to remove filter

*The permanent filter located under the clear bin should last the lifetime of the machine and does not need to be washed. Please do not remove this filter.