Flashing Red light
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Flashing Red light

  • If the red light flashes with the machine in the charger, the battery may be outside of its temperature range.
diagram showing flashing red light
  • Remove the battery from the charger and leave at room temperature until the red light no longer flashes when placed in the charger.
diagram showing solid red light

Has this resolved the problem?