Flashing red light
DC16 Motorhead

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Flashing red light

A flashing red light when the on / off button is pressed indicates that the pre-filter is not fitted correctly.

  • Ensure that the filter is correctly positioned within the main body, with the metal sensor in the bottom left-hand corner facing the main body.
  • Rebuild and test the machine.

Has this resolved the problem?