2 flashing lights red green
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2 flashing lights (red / green)

Turn power off and unplug the charger.

diagram showing plug being removed

2 flashing lights when the machine is in the charger, indicates that the battery is outside its correct temperature range.

Leave the machine in the charger at room temperature until the flashing stops.

diagram showing a green light and a red light flashing while in charger

Has this resolved the problem?