2 flashing lights Red Green
Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

2 flashing lights (Red / Green)

A flashing red and a flashing green light when the machine is in use indicates that it has overheated. This could occur if the filters need washing, your machine is blocked or if your machine has been left in direct sunlight or in higher than normal temperatures. Check filters, look for blockages and leave for at least 1 hour to cool down, before restarting.

Any non-domestic use may adversely affect the filter performance, such as vacuuming builders dust.

diagram showing a green light and a red light flashing