Check tools
DC16

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check tools

  • Ensure neither the crevice tool or combination tool are attached to the machine.
  • Look through both tools to check for blockages and remove any debris if necessary.
  • Rebuild and test the machine.
diagram showing how to remove combi-tool

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