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Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

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A flashing green light indicates that filter A is missing or fitted incorrectly.

  • To remove filter A, use a coin to undo the fastener located in front of the wheel as shown.

diagram showing how to remove filter A

  • Lift the wheel towards the rear of the machine.

diagram showing how to remove filter A