Check soleplate
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Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check soleplate

Turn power off and unplug the machine.
diagram showing plug being removed

Check the soleplate on the underside of the power floor tool.

diagram showing how to check soleplate and brushbar

Is the soleplate damaged?