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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.
Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.
To remove filter A, lift the filter release catch to remove the filter from the machine as shown.
To remove filter B, press the release catch located on the ball to release the filter cover and remove the filter as shown.
