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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.
Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.
Turn off power and unplug the machine
Your machine has two washable filters which require washing at least once every 3 months.
Remove the clear bin from your machine by pressing the cyclone release catch as shown.
