Check wand and hose step 1
DC26 HEPA
DC26-HEPA

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check wand and hose step 1

Turn off power and unplug the machine.

diagram showing plug being removed
  • Separate the extension tube from the wand handle by pressing the release catch located on the wand.
  • Separate the wand handle from the hose by pressing the release catch located on the hose.
diagram showing wand and hose being removed