Check the extension tube and wand handle
DC29 Multi Floor
DC29 Multi floor

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check the extension tube and wand handle

Turn power off and unplug the machine.

diagram showing plug being removed
  • Separate the extension tube from the wand handle by pressing the release catch found on the wand handle.
  • Remove the wand handle from the hose by pressing the retaining clip on the hose cuff.
  • Look through the extension tube and wand handle for blockages and remove if necessary.
diagram showing where to check for blockages