Filter washing
DC31

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Filter washing

  • Soak the filter in cold water for at least 5 minutes. (Please do not use detergent, wash in a dishwasher or washing machine).
  • After 5 minutes rinse the filter under cold running water and squeeze gently, repeating until the water runs clear.
diagram showing how to wash the filter