Removing debris from the brushbar
Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Removing debris from the brushbar

Turn off power and unplug the machine.

diagram showing plug being removed
  • Check the brushbar for blockages and check it is rotating freely by hand.
  • Carefully remove any blockages from the brushbar using a pair of scissors to cut away any hair and fibres from the brushbar if necessary.
  • Replace the soleplate and test the machine.
diagram showing how to remove blockage from the brushbar

Has this resolved the problem?