No power
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

No power

No power indicates that the filter may be missing or fitted incorrectly. Re-fit the filter as shown below.

diagram showing how to fit the filter

Has this resolved the problem?