Filter washing
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Filter washing

  • Run cold water through the open end of the filter for approximately 10 seconds (Please do not use detergent, do not wash in a dishwasher or washing machine).
  • Turn the filter upside down and tap 10 times.
  • Squeeze and twist the filter to remove excess water.
  • Repeat until clean.
diagram showing how to clean filter A