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DC38 Multi Floor cylinder vacuum cleaner

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

1800 239 766
aucustomercare@dyson.com
8-10 Mangrove Lane, Taren Point, Sydney NSW, 2229

Removing blockages

Mini Flat Out™ tool

With the Mini Flat Out™ tool removed, check the openings on the tool for blockages and remove if necessary.

diagram showing how to check the Mini Flat Out tool for blockages

Extension tube, wand handle and hose

Separate the extension tube from the wand handle by pressing the release catch on the wand handle.

diagram showing how to remove the extension tube from the wand handle

Remove the wand handle from the hose by pressing the release catch on the hose.

diagram showing how to remove the wand handle from the hose

Check the extension tube, wand handle and hose for blockages and remove as necessary.

diagram showing how to check the extension tube, wand handle and hose for blockages

Upper duct

Remove the bin and cyclone assembly.

Check the upper duct grille for blockages and remove as necessary.

diagram showing how to remove the bin and cyclone diagram showing how to check the upper duct for blockages

Lower duct

Remove the inlet duct by pressing the release tab as shown below.

Check the lower duct for blockages and remove as necessary.

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