Washing the filters
Turn power off and unplug the machine.
Step 1 - Removing filter A
- With the bin removed, pull filter A out from the top of the cyclone.
Step 2 - Removing filter B
- Turn filter B release catch anti clockwise until the ball shell can be removed.
- Press the release catches on filter B and remove from the machine.
Step 3 - Filter washing
Filter A
- Run cold water through the open end of the filter for approximately 10 seconds (Please do not use detergent, do not wash in a dishwasher or washing machine).
- Turn the filter up side down and tap 10 times.
- Squeeze and twist the filter.
- Repeat until clean.
Filter B
- Run cold water through both sides of the filter and masage gently (Please do not use detergent, do not wash in a dishwasher or washing machine).
- Tap the filter 10 times.
- Repeat until clean.
Step 4 - Filter drying
- Leave the filters to dry upside down in a warm place for 24 hours, until completly dry.
Do not dry the filters in a tumble dryer, oven, microwave or near a naked flame.
Step 5 - Re-assembling the machine
- Ensure the filters are completely dry before refitting into machine.
- Re-assemble the machine as shown below and test.
Has this resolved the problem?