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DC38 Multi Floor
DC38 Multi Floor cylinder vacuum cleaner

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Quick start guide step by step

What's in the box?

  • DC38 Vacuum cleaner.
  • Extension tube.
  • Wand handle.
  • Mini Flat Out™ tool.
  • Hose assembly.
  • Accessory tools.
  • User guide.

Assembling your machine

  1. Attach the hose to the hose inlet on the front of the machine.
  2. Clip the hose to the rear of the wand handle.
  3. Clip the wand handle to the extension tube.
  4. Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.
  5. Attach the Mini Flat Out™ tool to the extension tube.
  6. Insert the tools into the holster and attach to the extension tube as shown below.

diagram showing how to assemble the machine

Using the Mini Flat Out™ tool

  • Push the Mini Flat Out™ tool on to the extension tube ensuring it 'clicks' into place.

diagram showing how to fit the Mini Flat Out tool to the extension tube

  • The two red tabs on the underneath of the Mini Flat Out™ tool can be opened to reduce the suction.

diagram showing how to check tabs on the Mini Flat Out™ tool

Using the extension tube

  • Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.

diagram showing how to extend the extsnsion tube

Using the accessory tools

  • Attach the accessory tools to the wand handle or extension tube ensuring they 'click' into place.
  • Alternatively, remove the extension tube and wand handle and attach the accessory tools directly to the hose ensuring they 'click' into place.

diagram showing how to use the accessory tools

Emptying the clear bin

Step 1 - Removing the clear bin and cyclone

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown. The carrying handle will be released. Remove the cyclone and clear bin unit.

diagram showing how to remove the clear bin and cyclone

 

Step 2 - Emptying the bin

  • To release the dirt, press the red bin release button.

diagram showing how to empty the clear bin 

 

Step 3 - Closing the bin base

  • Close the clear bin base so it clicks into place and is secure.

diagram showing how to close the bin base

 

Step 4 - Replacing the bin and cyclone

  • Place the clear bin and cyclone into position on the front of the main body. The recess in the base of the clear bin must fit onto the lug on the locator bracket.
  • Push the carrying handle down so it clicks into place on the top of the clear bin and cyclone ensuring it is secure.

diagram showing how to replace the clear bin and cyclone

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

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