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DC39 Animal Exclusive
Dyson DC39 Animal Exclusive

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check the brushbar

Please ensure the correct setting is in use for the floor type you are vacuuming on.

  • The brushbar will always default to 'ON' (spinning) each time you switch the machine 'ON'.
  • To switch the brushbar off e.g. for hard floors, switch the machine 'ON' and press the brushbar 'ON/OFF' button as shown below.

diagram showing how to use the Triggerhead 

Re-build and test the machine.

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