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DC39 Multi Floor cylinder vacuum cleaner

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

1800 239 766
aucustomercare@dyson.com
8-10 Mangrove Lane, Taren Point, Sydney NSW, 2229

Check extension tube

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.
With the extension tube fully extended, place your hand over the end of the extension tube and test the suction.

diagram showing how to remove the floor tool diagram showing how to extend the extension tube

Illustration montrant comment vérifier l

Is the suction strong or weaker then usual?

Strong suction
Suction weaker than usual
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