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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

1800 239 766
aucustomercare@dyson.com
8-10 Mangrove Lane, Taren Point, Sydney NSW, 2229

Removing blockages from the power floor tool

Remove the motorised floor tool from the machine.
Check the openings on the motorhead for blockages and remove if necessary.

diagram showing how to check the motorised floor tool for blockages

Using a coin, undo the end cap as shown and remove the brushbar.
Check the brush housing for blockages and remove if necessary.
Carefully use a pair of scissors to cut away any hairs and fibres from the brushbar.
Replace the brushbar and fasten the endcap.
Re-fit the motorised floor tool and test the machine

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