Dyson DC54 Support - Turbine head not working properly | Dyson.com.au
DC54 Animal Pro
DC52 Animal Turbine

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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Turbine head not working properly

Check the Turbine head openings

  • With the Turbine head removed, check the openings on the tool for blockages and remove if necessary.

 

Unlock the brushbar endcap

NB: Beware of sharp objects when checking for blockages.

  • If you cannot clear an obstruction you may need to remove the brush bar.
  • Use a coin to unlock the fastener marked with a padlock.

 

Remove the brushbar

  • Carefully remove the brushbar and clear any debris.

 

Refit the brushbar

  • Replace the brush bar and secure it by tightening the fastener.
  • Ensure it is fixed firmly before operating the appliance.
  • Re-fit the Turbine head and test the machine.

  • No

  •  

    Has clearing the turbine head resolved the problem?


    Yes
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