Find Serial Number
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay.
We are working to bring our wait times back to normal as quickly as possible.

 

Where to find your serial number

The serial number is on a sticker on your Dyson machine. Depending on the type of machine you own, it could be in one of several places. Use the images below to help find it.

Uprights:

  • On the back behind the hose / wand assembly
  • On the base between the wheels
  • On the main body behind the bin
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Uprights

Barrels:

  • Underneath the machine between the wheels
  • On the main body behind the bin
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Cylinders

Handhelds & Handsticks:

  • On the main body behind the filter
  • On the main body behind the bin
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Handhelds

Fans:

  • The serial number can be found on the rating plate, on the base of the machine. (e.g. XXX-AU-XXXXXX).
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Fans