Dyson Pure Cool Link Support - The app is stuck on 'looking for purifier' | dyson.com.au
Dyson Pure Cool purifier Tower Black/Nickel

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

The app is stuck on 'looking for purifier'

Close down the app and restart

To fully close down the app in iOS, double click your device's home button and swipe the app upwards.

On an Android device you can fully close down the app in the recent applications menu.

  • Has restarting the app resolved the problem?


    Yes
  • No
  • Back