Dyson Pure Cool Link Support - Low humming noise when turned off | dyson.com.au
Dyson Pure Cool purifier Tower White/Silver

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Low humming noise when turned off

Continuous monitoring

The continuous monitoring option is used for air quality, temperature and humidity data to be relayed to the machine and app at all times, even when you have turned the purifier off. The sensors have small fans that maintain airflow for continuous monitoring, but this should not cause any audible noise interference.

This will only happen when the machine is set on auto. To turn off auto mode, please select manual mode, either using the remote control or on the app.

Turn off the 'collect data when in standby' option. (The icon will turn grey when turned off). Save the change by pressing 'Done' at the top right of the page.

Continuous monitoring can now also be turned on/off by pressing the the 'Auto' button on the remote control for five seconds.

Retest the machine.