Dyson Pure Cool Link Support - Connection failed message on app sign-in | dyson.com.au
Dyson Pure Cool purifier Tower White/Silver

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Connection failed message on app sign-in

This indicates that your mobile device does not have WiFi enabled or your signal has not remained continuous during the connecting process.

Try connecting again and if connection fails again please check the settings on your mobile device and ensure WiFi is enabled.

  • Have you managed to connect to the machine?


    Yes
  • No
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