Dyson Pure Cool Link Support - The app says it's searching for purifiers | dyson.com.au
Dyson Pure Cool purifier Tower White/Silver

Contact us

Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

The app says it's searching for purifiers

This is normal. The app starts by looking for any purifiers it can find on the same network it's connected to.

Wait a short time and the app will ask you if you want to add a new purifier.

  • Has waiting for the search to complete resolved the problem?


    Yes
  • No
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