Dyson V6 Support - Check the Direct-drive floor tool | Dyson.com.au
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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

 

Check the Direct-drive floor tool

Step 1 - Removing the Direct-drive floor tool from the wand

  • Disconnect the floor tool from the wand by pressing the release button.

 

Step 2 - Unlocking the brushbar end cap

NB: Beware of sharp objects when checking for blockages.

  • If you cannot clear an obstruction you may need to remove the brushbar.
  • Use a coin to unlock the fastener marked with a padlock.

 

Step 3 - Removing the brushbar

NB: This product has carbon fibre brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.

  • Gently slide the brushbar away from the floor tool.

 

Step 4 - Clear any debris

  • Carefully clear any debris from the brushbar.

 

Step 5 - Refitting the brushbar

  1. Slide the brushbar back onto the floor tool, around the motor. The end cap should be in the open position as shown.
  2. Once in place, rotate the end cap back into the closed position.
  3. Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is fully turned and the brushbar is secure.
  4. Re-fit the floor tool and test the machine.