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Our customer care team is available Mon-Fri from 8:00am to 6:00pm and Sat-Sun 8:30am - 4:00pm AEST.

Please note: Our Contact Centre is experiencing heavy call volumes and we apologise for the delay. We are working to bring our wait times back to normal as quickly as possible.

1800 239 766
aucustomercare@dyson.com
8-10 Mangrove Lane, Taren Point, Sydney NSW, 2229

How to empty the clear bin - step by step guide

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Ensure the appliance is disconnected from the charger before emptying the clear bin. Be careful not to pull the 'ON ' trigger.
To release the dirt, hold the appliance by the handle, pull the red lever back and lift upwards to release the cyclone. Continue until the bin base automatically opens and releases the dirt.

To close, push the cyclone downwards until it is in the normal position and manually close the base of the bin - the base will click when it is securely in place.